Privacy Policy

Last Updated: December 21, 2025

At TryOnMagic, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

1.1 Account Information: When you install and use TryOnMagic, we collect information associated with your Shopify account, including:

  • Shop name and domain
  • Merchant name and email address
  • Shopify store information
  • OAuth tokens for API access

1.2 Usage Data: We collect information about how you use our services, including:

  • Feature usage and tool selections
  • Credit/point consumption
  • Task history and processing status
  • Subscription plan information

1.3 Image Data: When you use our AI-powered tools, we process:

  • Product images you upload
  • Model images for virtual try-on
  • Generated and processed images
  • Image metadata and processing parameters

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered image editing and virtual try-on services
  • Process your images and generate AI-enhanced content
  • Manage your account, subscriptions, and credits
  • Track usage and provide analytics and reporting features
  • Communicate with you about your account, services, and updates
  • Ensure security, prevent fraud, and comply with legal obligations

3. Data Storage and Security

3.1 Data Storage: Your data is stored on secure servers using industry-standard encryption. We retain your data for as long as necessary to provide our services and comply with legal obligations.

3.2 Security Measures: We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

3.3 Data Retention: We retain your data for the duration of your account and as required by law. When you delete your account or request data deletion, we will remove your personal data in accordance with our data retention policies and applicable laws.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share data with third-party service providers who perform services on our behalf, such as cloud hosting, payment processing, and analytics. These providers are contractually obligated to protect your data.
  • AI Processing: Your images may be processed by third-party AI services to provide our features. These services are bound by strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

GDPR Compliance: If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We handle data access and deletion requests through Shopify's GDPR webhook system.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our application.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TryOnMagic

Email: support@tryonmagic.com

Website: https://tryonmagic.com

By using TryOnMagic, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.